Device Guides

Samsung Galaxy A5

Change device Change device

I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Send an SMS to another number to check if the error is at the receiving end.

Possible cause 1:

There's an error at the receiving end

Solution:

Send an SMS to another number to check if the error is at the receiving end.

1. Find "Messages"
Tap Messages.
2. Create SMS
Tap the new message icon.
3. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
4. Write the text
Tap Enter message.
Write the text for your SMS.
5. Send SMS
Tap the send icon when you've written your SMS.
6. Return to the home screen
Tap the Home key to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks