Device Guides


Your router can't find a network

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Insert your SIM into a mobile phone. If the mobile phone doesn't accept the SIM, your SIM is probably faulty. Contact your nearest Optus dealer to get a new SIM.

Possible cause 2:

Your SIM is faulty

Solution:

Insert your SIM into a mobile phone. If the mobile phone doesn't accept the SIM, your SIM is probably faulty. Contact your nearest Optus dealer to get a new SIM.

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