Device Guides


There's no message tone on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Choose message tone. Detailed instructions.

Possible cause 1:

The message tone has been turned off

Solution:

Choose message tone. Detailed instructions.

1. Find "Message alert tone"
Tap the Menu key.
Scroll to Tools and tap the Navigation key.
Scroll to Settings and tap the Navigation key.
Scroll to General and tap the Navigation key.
Scroll to Personalisation and tap the Navigation key.
Scroll to Tones and tap the Navigation key.
Scroll to Message alert tone and tap the Navigation key.
2. Select message tone
Highlight the required message tones and wait a moment to hear them.
Once you've found a message tone you like, tap the Navigation key.
3. Exit
Tap the Menu key to return to standby mode.

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