Device Guides


I can't use my internet browser

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Open your firewall or anti-virus program and check that your internet browser is allowed to establish a connection to the internet.

Possible cause 1:

A firewall or an anti-virus program is blocking internet browser access to the internet

Solution:

Open your firewall or anti-virus program and check that your internet browser is allowed to establish a connection to the internet.

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