Device Guides

I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Enter the message centre number.

Possible cause 1:

The message centre number is incorrect


Enter the message centre number.

Find "Advanced"
Tap the message icon.
Tap the menu icon.
Tap Settings.
Tap Advanced.
Set up your mobile phone for SMS
Tap SMS centre no..
Key in +61411990001 and tap the confirm icon.
Return to the home screen
Tap the Home key to return to the home screen.

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