Device Guides


I can't use my mobile phone as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Enter the correct password.

Possible cause 1:

The wrong password is entered on the device you want to connect from.

Solution:

Enter the correct password.

1. Find "Wi-Fi Hotspot"
Tap the menu icon.
Tap Wi-Fi Hotspot.
2. Enter Wi-Fi Hotspot name
Tap OK.
Tap the field below Router name (SSID) and key in the required Wi-Fi Hotspot name.
3. Select security settings
Tap the field below Security.
Tap None or the required method of encryption.
If you select a method of encryption:
Tap the field below Password and key in the required password.
4. Turn on Wi-Fi Hotspot
Tap the field next to Portable Wi-Fi Hotspot to turn on the function.
When the field next to the menu item is ticked (V), the function is turned on.
Tap OK.
5. Establish connection
Turn on Wi-Fi on the other device.
Find the list of available Wi-Fi networks.
Select your mobile phone on the list.
Key in the required access code and establish a connection to your mobile phone.
When the connection is established, you can access the internet from the other device.
6. Exit
Tap the Home key to return to standby mode.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks