Device Guides


My mobile phone doesn't ring when receiving calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Adjust the ring volume.

Possible cause 1:

The ring volume has been set to 0

Solution:

Adjust the ring volume.

1. Set ring volume
Tap the upper or lower part of the Volume key to select the required ring volume.

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