Device Guides

BlackBerry Passport

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I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

We found 5 possible causes:

  1. The required app is damaged or deleted
  2. There's an error in the operating system on your mobile phone
  3. You've got a new phone number
  4. The memory is full
  5. There's no internet connection
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