Device Guides

Apple iPhone 6s Plus

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't send and receive iMessages

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Set time zone, date and time.

Possible cause 2:

Time zone, date and time aren't correctly set on your mobile phone

Solution:

Set time zone, date and time.

Find "Date & Time"
Tap Settings.
Tap General.
Tap Date & Time.
Turn on automatic update of time zone, time and date
Tap the indicator next to "Set Automatically" to turn on the function.
Return to the home screen
Tap the Home key to return to the home screen.

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