Device Guides

Apple iPhone 6s

Change device
iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
Change device

I can't connect to another Bluetooth device

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Place the devices within 10 metres of each other.

Possible cause 1:

The distance between the two devices is too long

Solution:

Place the devices within 10 metres of each other.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks