Device Guides

Apple iPhone 5c

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Set up your mobile phone for MMS.

Possible cause 1:

Your mobile phone hasn't been correctly set up for MMS

Solution:

Set up your mobile phone for MMS.

Turn MMS on or off
Tap Settings.
Tap Messages.
Tap the indicator next to "MMS Messaging" to turn on the function.
Return to the home screen
Tap the Home key to return to the home screen.

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