Device Guides


I can't use the internet connection on my tablet

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on mobile data.

Possible cause 1:

Mobile data is turned off

Solution:

Turn on mobile data.

Find "Mobile Data"
Tap Settings.
Tap Mobile Data.
Turn mobile data on or off
Tap the indicator next to "Mobile Data" to turn the function on or off.
Turn use of mobile data for applications on or off
Tap the indicator next to the required application to turn the function on or off.
Return to the home screen
Tap the Home key to return to the home screen.

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