Device Guides

Apple iPad Air (iOS8)

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I can't turn on my tablet

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Key in the correct PUK. Please note: if you haven't received a PUK or don't know it, it can be obtained on Optus My Account.

Possible cause 2:

You're asked to key in your PUK

Solution:

Key in the correct PUK.
Please note: if you haven't received a PUK or don't know it, it can be obtained on Optus My Account.

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