Device Guides

Apple iPad (5th generation)

Change device Change device

I can't send and receive iMessages

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Try sending an iMessage to another number.

Possible cause 1:

There's an error at the receiving end

Solution:

Try sending an iMessage to another number.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks