Device Guides

Apple iPad (5th generation)

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I can't install apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Search for similar apps or wait until the required app becomes available in your country.

Possible cause 2:

The selected app isn't available in your country

Solution:

Search for similar apps or wait until the required app becomes available in your country.

Find "App Store"
Tap App Store.
Find app
Tap Search.
Tap the search field.
Key in the name or subject of the required app and tap enter.
Tap the required app.
Install app
Tap GET and follow the instructions on the screen to install the app.
If you've selected a paid app, tap the price to install the app.
Return to the home screen
Tap the Home key to return to the home screen.

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