Device Guides

Apple iPad (5th generation)

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I can't send and receive iMessages

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

We found 5 possible causes:

  1. There's an error at the receiving end
  2. There are problems activating iMessages
  3. Your iMessage isn't written correctly
  4. Your tablet hasn't been correctly set up for iMessaging
  5. Time zone, date and time aren't correctly set on your tablet
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