Device Guides

Apple iPad (5th generation)

Change device Change device

I can't connect to another Bluetooth device

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

We found 7 possible causes:

  1. The distance between the two devices is too long
  2. Bluetooth is turned off on your tablet
  3. Bluetooth is turned off on the other device
  4. Bluetooth visibility is turned off on the other device
  5. The other Bluetooth device isn't compatible with your tablet
  6. There's an error on the other device
  7. The entered password is incorrect
Start guide
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks