Device Guides

Apple iPad 3rd generation

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The touch screen on my tablet isn't responding

This troubleshooting guide will take you though a number of possible causes
to help you find a solution to your problem.


Turn off screen lock.

Possible cause 1:

Screen lock is turned on

Solution:

Turn off screen lock.

1. Choose option
Choose one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.
2. 1a - Turn key lock on or off
To turn on the key lock:
Briefly tap On/Off.
To turn off the key lock:
Briefly tap On/Off.
Drag the arrow right.
3. 1b - Select setting for automatic key lock
Tap Settings.
Tap General.
Tap Auto-Lock.
To turn on automatic key lock:
Tap the required interval.
To turn off automatic key lock:
Tap Never.
Tap the Home key to return to standby mode.

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