Device Guides

Alcatel Pixi 4 (3.5)

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No message tone is heard on incoming messages

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on the message tone.

Possible cause 1:

The message tone has been turned off

Solution:

Turn on the message tone.

Find "Settings"
Tap the message icon.
Tap the menu icon.
Tap Settings.
Select message tone
Tap Notifications.
Tap Sound and go to the required message tone.
Tap the required message tone.
Tap OK.
Return to the home screen
Tap the Home key to return to the home screen.

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